Sending an SMS to an international number would cost 5 times whereas for WhatsApp there is no boundary or cost associated. The only disadvantage is that access to an internet connection is mandatory to receive or send messages.įrom person to person (P2P) perspective, WhatsApp and other chatting applications have overtaken normal texting worldwide and have affected the SMS business for operators. For personal use, WhatsApp is way more advanced than SMS texting with the additional benefit that is free. Through WhatsApp one can send free texts, share images/videos, send audio communications and even organize group communication with anyone who is in their contact list.
While on the other hand, to send or receive SMS via WhatsApp, the customer needs to install the application on their smart phone and have internet connectivity. The restrictions include text length, inability to include images/videos or formatting text contents. Having said that, SMS has its own limitations as compared to other platforms for sending messages – like WhatsApp, Viber, WeChat, etc. This technology is independent of any software and internet connectivity, all you need is a working mobile number to receive text messages from other mobile phones or an application (A2P). Messaging still rules the digital industry from secure authentication, OTPs, alerts to promotions.Īlong with being a standalone tool for various applications, SMS has successfully grown to co-exist with other technologies. SMS as a technology is something that is shipped with every mobile phone irrespective of the model or brand and is supported by all operators in the world. Over the last decade, we have witnessed the evolution of technologies and mobile phones to the extent that many brands, technologies, applications that were once considered irreplaceable, have become obsolete. SMS as a technology has been in existence for more than 25 years and is considered equally important as phone calls.